Privacy Policy

Last updated: March 24, 2026

Shanaa Fashions operates this store and website, including all related information, content, features, products, and services to provide customers with a smooth shopping experience. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, place an order, or contact us.

By using our website, you agree to the collection and use of information in accordance with this Privacy Policy.

Personal Information We Collect

We may collect the following personal information when you use our website or services:

Name
Billing Address
Shipping Address
Phone Number
Email Address
Payment Details (processed through secure payment gateways)
Order Details and Purchase History
Account Login Information (if account created)
Device Information (IP address, browser type, device type)
Website usage information and activity on our website
Communication details when you contact customer support

How We Collect Information

We collect personal information from the following sources:

Directly from you when you place an order, create an account, or contact us
Automatically through cookies and website tracking tools
From payment gateway providers
From shipping and courier partners
From marketing or advertising partners (if applicable)

How We Use Your Personal Information

We use your personal information for the following purposes:

To process and fulfill your orders
To arrange shipping and delivery
To send order updates and tracking details
To provide customer support
To improve our website and services
To send promotional offers and updates (if you subscribe)
To prevent fraud and ensure secure transactions
To comply with legal requirements

Sharing Your Personal Information

We do not sell or rent your personal information. We may share your information only with:

Payment gateway providers
Courier and shipping partners
Website hosting providers
Marketing and advertising partners
Government or legal authorities if required by law

These third parties only use your information to perform services on our behalf.

Cookies

Our website uses cookies to improve your browsing experience and website performance. Cookies help us understand customer behavior and improve our services.

You can disable cookies in your browser settings if you prefer.

Data Security

We take reasonable security measures to protect your personal information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.